Coordinator-Admin

Coordinator-Admin – Administrative Excellence at St. Regis Hotels & Resorts

Join the prestigious St. Regis Hotels & Resorts, a division of Marriott International, where unparalleled luxury meets exceptional hospitality. As a Coordinator-Admin, you will play a pivotal role in ensuring seamless operations, delivering impeccable service, and fostering a welcoming environment for guests and colleagues alike. This full-time position at our Red Sea location in Ummahat Island offers the opportunity to thrive in a dynamic, culturally rich setting while contributing to a legacy of excellence.

In this dynamic role, you will serve as the bridge between our esteemed guests and our organization, embodying the refined standards of St. Regis. Your responsibilities will include managing client communications with professionalism and precision, ensuring all inquiries and requests are addressed with clarity and care. Leveraging advanced computer systems, you will efficiently update guest records, reservations, and documentation while maintaining the highest standards of accuracy and confidentiality.

Key Responsibilities:

• Guest Relations & Communication: Act as the primary point of contact for guests, handling phone calls, emails, and in-person interactions with grace and professionalism. Anticipate guest needs, address concerns with empathy, and ensure a seamless experience from arrival to departure.
• Administrative Excellence: Operate standard office equipment and software, including word processing, spreadsheets, databases, and presentation tools, to create and manage documents with meticulous attention to detail. Ensure all written materials—from correspondence to reports—are polished, error-free, and aligned with company standards.
• Data Management: Input, retrieve, and update guest information, reservations, and operational records using computer systems and point-of-sale tools. Maintain organized, secure, and accessible databases to support smooth operations.
• Documentation & Compliance: Prepare and review internal and external communications, including memos, emails, and reports, ensuring accuracy and completeness. Adhere strictly to company policies, confidentiality protocols, and uniform standards to uphold the integrity of St. Regis.
• Collaboration & Team Support: Foster positive relationships with colleagues across departments, contributing to a cohesive and supportive work environment. Actively listen to team members, address concerns constructively, and collaborate to achieve shared goals.
• Safety & Accountability: Promptly report any workplace incidents, safety concerns, or injuries to management. Assist in maintaining a secure and welcoming atmosphere for all guests and staff.
• Physical Demands: Perform routine tasks involving the handling of items weighing up to 10 lbs, including moving, lifting, and organizing materials as needed.
• Additional Duties: Execute other reasonable tasks as assigned by supervisors to support operational efficiency and guest satisfaction.

At St. Regis, we are committed to fostering an inclusive and diverse workplace where every associate feels valued and empowered. Our global team thrives on the richness of varied backgrounds, perspectives, and talents, creating an environment where innovation and excellence flourish. By joining us, you will not only elevate your career but also become part of a legacy that defines luxury hospitality.

This is more than a job—it’s an opportunity to redefine your professional journey in a setting where your contributions directly impact the extraordinary experiences of our guests. If you are passionate about delivering world-class service and thrive in a fast-paced, guest-centric environment, we invite you to be part of the St. Regis family.