Contract Manager – Facility Management

Position Overview

Premium Support Facility Management Ltd (PSFM) is seeking a highly motivated and detail-oriented Contract Manager – Facility Management to oversee and manage contractual agreements related to facility operations. This role is pivotal in ensuring compliance, mitigating risks, and fostering strong relationships with clients, vendors, and internal stakeholders. The ideal candidate will possess a strong understanding of contract law, facility management principles, and exceptional negotiation skills to drive operational excellence and cost efficiency.

Key Responsibilities

• Contract Administration: Oversee the full lifecycle of contracts, including drafting, reviewing, negotiating, and executing agreements related to facility management services, maintenance, and procurement.
• Compliance & Risk Management: Ensure all contracts adhere to legal, regulatory, and company standards while identifying and mitigating potential risks to protect organizational interests.
• Vendor & Stakeholder Coordination: Collaborate with internal teams, external vendors, and clients to align contract terms with operational needs, ensuring seamless service delivery and client satisfaction.
• Performance Monitoring: Track and evaluate contract performance, including service level agreements (SLAs), deliverables, and financial obligations, to ensure accountability and value realization.
• Renewal & Renegotiation: Lead contract renewal processes, including cost-benefit analysis, performance reviews, and strategic renegotiations to optimize terms and conditions.
• Documentation & Reporting: Maintain accurate records of contracts, amendments, and communications while preparing comprehensive reports for senior management and stakeholders.
• Conflict Resolution: Address and resolve disputes or non-compliance issues in a timely and professional manner, leveraging negotiation and mediation skills where necessary.

Core Requirements

• Education & Experience: Bachelor’s degree in Business Administration, Contract Management, Facility Management, or a related field. Minimum 3-5 years of progressive experience in contract management, preferably within facility management or a similar industry.
• Technical Proficiency: Strong command of contract management software (e.g., SAP, Ariba, or similar tools) and advanced proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Legal & Financial Acumen: Solid understanding of contract law, financial principles, and risk assessment methodologies to ensure compliance and cost-effective agreements.
• Communication & Negotiation: Exceptional verbal and written communication skills, with the ability to negotiate terms, present findings, and influence stakeholders at all levels.
• Analytical & Organizational Skills: Strong analytical mindset to evaluate contract terms, identify trends, and implement process improvements. Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Cultural & Language Proficiency: Fluency in English (spoken and written) is mandatory. Proficiency in Arabic is highly advantageous for seamless communication with regional stakeholders.
• Professional Attributes: Demonstrated integrity, ethical conduct, and a proactive approach to problem-solving. Ability to work independently and collaboratively within a team-driven culture.

Preferred Qualifications

• Certification in Contract Management (e.g., IACCM, NCMA) or Facility Management (e.g., IFMA).
• Prior experience in a contracting or facility management company within the GCC region.
• Immediate availability to join the team is a strong advantage.