Back Office Sales

About the Role

We are seeking a highly motivated and detail-oriented professional to join our dynamic team as a Back Office Sales Specialist. In this pivotal role, you will serve as the backbone of our commercial operations, acting as a key liaison between Wabtec’s manufacturing plants, internal stakeholders, and customers. Your responsibilities will encompass a broad spectrum of sales support functions, including pricing management, sales process coordination, reporting, and commercial administration. This position is instrumental in driving operational excellence, ensuring data accuracy, and supporting strategic decision-making through reliable commercial insights. You will collaborate with multicultural teams across Wabtec’s regional and global organization, contributing to customer value delivery and business growth in a fast-paced, dynamic environment.

Key Responsibilities

As a Back Office Sales Specialist, you will play a critical role in supporting the sales organization and ensuring the seamless execution of commercial processes. Your daily tasks will include:

• Pricing and Quotation Management: Prepare, maintain, and manage pricing documentation and standard aftermarket quotations for customers, product lines, and defined periods, ensuring alignment with corporate guidelines and market conditions.
• Sales Reporting and Analysis: Generate, consolidate, analyze, and distribute sales reports and commercial statistics, including pricing, volume, customer, product, and market trend information to support informed decision-making.
• Sales Process Coordination: Lead and support key internal sales processes, such as opportunity management, tender coordination, and CPQ follow-up activities, while ensuring adherence to Salesforce data management protocols for accurate forecasting and business performance tracking.
• Stakeholder Collaboration: Act as a central point of contact between Wabtec plants, internal stakeholders across Commercial, Sales, Operations, Finance, Pricing, and Customer Service teams, and external customers, facilitating clear and efficient communication to resolve commercial disputes and mitigate risks.
• Compliance and Risk Management: Ensure compliance with legal, corporate, and departmental policies and procedures, while proactively identifying commercial risks and escalating issues to the appropriate stakeholders for timely resolution.
• Strategic Support: Contribute to the development and execution of sales and commercial strategies aligned with business objectives, providing actionable insights and recommendations to enhance operational efficiency and drive growth.

Qualifications and Skills

To excel in this role, you will bring a blend of academic qualifications, professional experience, and personal attributes that align with our requirements:

• Education: A university degree in Business Administration, Finance, Economics, Engineering, or a related field is required.
• Experience: Minimum of 3 years of professional experience in Banking & Insurance, Retail/Production Controlling, Commercial Operations, Sales Support, or a similar business environment.
• Technical Proficiency: Advanced proficiency in Microsoft Office applications, particularly Excel and Word, along with experience working with ERP and CRM systems such as Salesforce, CPQ, Oracle, or similar platforms.
• Analytical and Organizational Skills: Strong analytical abilities and organizational skills, with the capacity to manage multiple priorities effectively in a dynamic environment.
• Communication and Collaboration: Excellent interpersonal and communication skills, with the ability to work effectively across onsite and remote multicultural teams, fostering collaboration and driving results.
• Language Proficiency: Fluent written and spoken Arabic and English; additional languages are considered an advantage.
• Cultural Fit: A flexible, proactive, and customer-oriented mindset, with a demonstrated ability to negotiate, influence stakeholders, and solve problems creatively.
• Legal Requirements: Male candidates must have completed military service, and legal authorization to work in Saudi Arabia is required. Preferred candidates are Saudi Nationals residing in Riyadh, Kingdom of Saudi Arabia, with experience in hybrid work environments.

Why Join Wabtec?

As a global leader in rail and transit solutions, Wabtec is committed to delivering innovative technologies that drive the future of transportation. Joining our team means contributing to meaningful projects that shape industries and communities worldwide. You will benefit from a collaborative work environment, professional development opportunities, and the chance to make a tangible impact on our commercial success. If you are a proactive problem-solver with a passion for sales support and commercial operations, we invite you to apply and become a part of our growing team.