Merchandising Supervisor

Position Overview

We are seeking a dynamic and results-driven Merchandising Supervisor to oversee and optimize merchandising operations across our assigned retail outlets. In this pivotal role, you will be responsible for ensuring product visibility, availability, and adherence to company standards while driving sales growth and fostering strong relationships with retail partners. The ideal candidate will possess a proven track record in team leadership, in-store execution, and performance monitoring within the FMCG sector, with a strong preference for experience in frozen food merchandising and key Saudi retail chains.

Key Responsibilities

The Merchandising Supervisor will play a critical role in executing merchandising strategies that enhance brand presence and maximize sales. Your core responsibilities will include:

Team Management & Leadership

• Supervise, mentor, and motivate a team of merchandisers to ensure high performance and adherence to company standards.
• Develop and implement structured journey plans, continuously monitoring progress and providing timely updates to ensure alignment with business objectives.
• Track attendance, productivity, and performance KPIs, addressing any gaps through targeted coaching and corrective actions.
• Conduct regular field visits to assess team performance, provide on-the-job training, and ensure consistent execution of merchandising standards.

In-Store Execution & Compliance

• Ensure meticulous product placement in accordance with approved planograms to optimize shelf space and enhance product visibility.
• Maintain accurate shelf availability, correct pricing, and proper product rotation (FIFO) to prevent stockouts and minimize waste.
• Monitor stock levels in real-time and coordinate closely with sales and logistics teams to facilitate timely replenishment and prevent out-of-stock situations.
• Uphold merchandising standards and brand guidelines across all assigned outlets, ensuring a cohesive and professional retail presence.

Sales Performance & Campaign Support

• Analyze sales data and merchandising KPIs, such as shelf share and out-of-stock rates, to identify trends and opportunities for improvement.
• Collaborate with the marketing team to support promotional campaigns, seasonal displays, and product launches, ensuring seamless execution and maximum impact.
• Leverage insights from sales performance to recommend strategic adjustments that drive product visibility and revenue growth.

Retail Relationship Management

• Cultivate and maintain strong, collaborative relationships with store managers, retail partners, and key stakeholders to foster mutual growth and alignment.
• Negotiate optimal display space and promotional placements to enhance brand positioning and sales potential.
• Address and resolve in-store issues related to merchandising, stock discrepancies, or compliance, ensuring swift and effective solutions.

Reporting & Administrative Duties

• Prepare and submit detailed daily, weekly, and monthly reports on merchandising activities, performance metrics, and market trends using sales/merchandising software and handheld devices.
• Provide actionable feedback to the sales team and senior management regarding market trends, competitor activities, and opportunities for strategic improvement.
• Capture and share execution photos and documentation to ensure transparency and accountability in merchandising operations.

Qualifications & Experience

To excel in this role, candidates must meet the following criteria:

• Education: Bachelor’s degree or diploma in Business Administration, Marketing, Retail Management, or a related field is preferred.
• Experience: Minimum of 3–5 years of hands-on experience in FMCG merchandising, with a strong preference for roles in frozen food merchandising.
• Retail Expertise: Proven experience working with key Saudi retail chains, including but not limited to Panda, Danube, Carrefour, as well as discounters and other major retailers, is essential.
• Technical Proficiency: Familiarity with merchandising software, handheld devices, and data analysis tools is highly advantageous.
• Soft Skills: Exceptional leadership, communication, and negotiation skills, coupled with a results-oriented mindset and the ability to thrive in a fast-paced environment.