Microsoft Dynamics 365 CRM Developer

About the Role

We are seeking a highly skilled and motivated Microsoft Dynamics 365 CRM Developer to join our dynamic team at TAWANTECH in Saudi Arabia. In this pivotal role, you will be responsible for designing, developing, customizing, and implementing solutions on the Microsoft Dynamics 365 CRM platform to enhance customer relationship management processes. Your expertise will drive innovation, improve operational efficiency, and contribute to the overall digital transformation of our organization. This position offers an exciting opportunity to work with cutting-edge technologies while collaborating with a forward-thinking team in a fast-paced corporate environment.

Key Responsibilities

• Solution Development: Design, develop, and deploy custom solutions, workflows, and integrations within the Microsoft Dynamics 365 CRM platform to meet business requirements and objectives.
• Customization and Configuration: Customize and configure Dynamics 365 CRM modules, including Sales, Marketing, Customer Service, and Field Service, to align with organizational processes and workflows.
• Integration Expertise: Develop and implement seamless integrations between Dynamics 365 CRM and other enterprise systems, such as ERP, marketing automation tools, and third-party applications, to ensure data consistency and operational efficiency.
• Technical Leadership: Provide technical guidance and mentorship to junior developers and team members, fostering a culture of continuous learning and innovation within the development team.
• Troubleshooting and Optimization: Identify, diagnose, and resolve technical issues related to Dynamics 365 CRM, ensuring optimal performance, scalability, and reliability of the platform.
• Collaboration and Stakeholder Engagement: Work closely with cross-functional teams, including business analysts, project managers, and end-users, to gather requirements, define project scopes, and deliver tailored solutions that address business challenges.
• Adherence to Best Practices: Follow industry best practices, coding standards, and security protocols to ensure the delivery of high-quality, secure, and maintainable solutions.
• Continuous Improvement: Stay updated with the latest advancements in Microsoft Dynamics 365 CRM, Power Platform, and related technologies to recommend and implement improvements that enhance system functionality and user experience.

Qualifications and Skills

To excel in this role, you should possess the following qualifications and competencies:

• Educational Background: A bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Relevant certifications in Microsoft Dynamics 365 CRM, such as Microsoft Certified: Dynamics 365 Fundamentals or Microsoft Certified: Dynamics 365 Developer Associate, are highly desirable.
• Technical Proficiency: Extensive experience with Microsoft Dynamics 365 CRM, including hands-on development, customization, and configuration. Proficiency in C#, JavaScript, TypeScript, and .NET Framework is essential. Familiarity with Power Platform, Power Automate, and Power Apps is a plus.
• Integration Experience: Strong background in integrating Dynamics 365 CRM with other systems using REST APIs, SOAP, OData, and middleware solutions such as Azure Logic Apps or Microsoft Power Automate.
• Problem-Solving Skills: Exceptional analytical and problem-solving abilities to troubleshoot complex technical issues and deliver effective solutions in a timely manner.
• Communication and Collaboration: Excellent verbal and written communication skills to articulate technical concepts to non-technical stakeholders and collaborate effectively within a team environment.
• Project Management: Experience working in Agile or Scrum methodologies, with the ability to manage multiple projects and prioritize tasks to meet deadlines and business objectives.
• Industry Knowledge: A solid understanding of CRM principles, customer engagement strategies, and business processes across industries such as finance, healthcare, retail, or manufacturing.

Why Join TAWANTECH?

At TAWANTECH, we are committed to fostering a culture of excellence, innovation, and collaboration. As a Microsoft Dynamics 365 CRM Developer, you will have the opportunity to work on high-impact projects that drive digital transformation and business growth. We offer a competitive compensation package, professional development opportunities, and a supportive work environment that encourages creativity and continuous learning. Join us in shaping the future of customer relationship management and making a meaningful difference in the digital landscape of Saudi Arabia.