SALES EXECUTIVE

Position Overview

We are seeking a dynamic and results-driven Sales Executive to join our team and play a pivotal role in driving revenue growth by expanding our customer base and maximizing sales opportunities. In this position, you will serve as the primary point of contact for assigned customers, ensuring seamless service delivery while maintaining strong relationships and identifying new business prospects. Your responsibilities will encompass a broad spectrum of sales and operational tasks, including product promotion, market feedback, inventory management, and customer service excellence. This role demands a proactive individual with a keen eye for detail, exceptional communication skills, and the ability to thrive in a fast-paced, target-driven environment.

Key Responsibilities

The Sales Executive will be responsible for the following duties and tasks, among others:

• Customer Acquisition and Retention: Proactively engage with existing and potential customers to promote the company’s full range of products, ensuring alignment with their needs and preferences. Identify and report competitive activities within the assigned territory to inform strategic decision-making.
• Sales Execution and Documentation: Implement and maintain planograms to optimize product visibility and availability. Process special order requests as required and ensure all invoices are collected in accordance with the company’s aging policy. Prepare comprehensive documentation for call cycles and business reviews prior to market visits.
• Market Intelligence and Reporting: Detect and report new customer opportunities within the assigned area to the team leader. Present customer orders to the sales team leader and provide daily collection reports to the distributor or accountant. Conduct inventory checks during every visit, covering both warehouses and retail shelves, to ensure accuracy and minimize discrepancies.
• Customer Service and Issue Resolution: Address and escalate customer complaints to the sales team leader in a timely manner. Issue return forms for defective products, subject to approval from superiors, and ensure all returns are processed efficiently. Report any unresolved issues or objections to the team leader for further action.
• Financial and Administrative Duties: Conduct quarterly customer account reconciliations and obtain customer signatures for approval. Present findings and reports to management as required, ensuring transparency and accountability in all financial transactions.

Qualifications and Competencies

To excel in this role, candidates must meet the following educational and professional requirements:

• Education: A minimum of a high school diploma or equivalent is required. Additional certifications or training in sales, business administration, or related fields will be considered an asset.
• Experience: A minimum of 1 to 2 years of relevant experience in a sales or customer-facing role within a similar industry is essential. Prior experience in retail, distribution, or wholesale environments is highly desirable.
• Skills and Attributes: The ideal candidate will possess strong interpersonal and communication skills, with the ability to build and maintain productive customer relationships. Proficiency in Microsoft Office Suite, particularly Excel and Word, is preferred. Attention to detail, organizational skills, and the ability to work independently with minimal supervision are critical for success in this role.
• Personal Traits: A self-motivated, resilient, and customer-centric individual who thrives in a competitive sales environment. The ability to multitask, prioritize effectively, and meet tight deadlines is essential.

If you are a driven professional looking to make a significant impact in a dynamic sales environment, we encourage you to apply for this exciting opportunity. Join our team and contribute to our continued growth and success.