SALES EXECUTIVE

Position Overview

We are seeking a dynamic and results-driven Sales Executive to join our team and play a pivotal role in driving revenue growth and expanding our market presence. In this position, you will be responsible for managing a portfolio of assigned customers, identifying sales opportunities, and ensuring the seamless execution of orders while maintaining strong business relationships. The ideal candidate will possess a proven track record in sales, exceptional communication skills, and a strategic mindset to maximize sales potential across diverse product lines.

Key Responsibilities

The Sales Executive will be entrusted with a wide range of responsibilities to ensure the achievement of sales targets and customer satisfaction. Your core duties will include:

• Customer Engagement and Sales Execution: Sell the company’s full range of products to assigned customers in alignment with group channel guidelines, ensuring optimal product placement and revenue generation.
• Market Intelligence and Competitive Analysis: Monitor and report on competitive activities within your sales territory. Provide actionable insights and recommendations to mitigate competitive threats and capitalize on market opportunities.
• Order Management and Approvals: Prepare and process special order requests, including pricing, design specifications, approvals, and minimum order quantities (MOQs). Secure necessary approvals from both customers and internal stakeholders to ensure timely order fulfillment.
• Inventory and Stock Management: Ensure full production quantities are delivered to customers without leaving excess stock in the warehouse, unless explicitly approved by Sales Management. Maintain strict adherence to inventory policies to optimize warehouse efficiency.
• Financial Compliance: Collect invoices in accordance with the company’s aging policy, ensuring timely payments and minimizing outstanding receivables.
• Pre-Sales Preparation: Compile all required documentation for market visits, call cycles, and business reviews. Ensure comprehensive preparation to maximize the effectiveness of customer interactions and sales presentations.
• Customer Relationship Management: Cultivate and maintain professional business relationships with assigned customers. Proactively identify and address customer needs to foster long-term loyalty and repeat business.
• Customer Recovery and New Business Development: Revisit lost customers to assess opportunities for business recovery, provided that any hindering conditions have been resolved. Identify and engage new potential customers to expand the customer base.
• Digital Transformation and E-Commerce Integration: Open new customer accounts in JDE or CRM systems, ensuring all required documentation (e.g., VAT, CR, National Address, CIS) is accurately submitted. Drive the transition of customers to the ECOM online platform, provide training on the Napco platform, and monitor performance to prevent declines in sales volume.
• New Account Acquisition and GAP Analysis: Detect and register new potential customers within your sales territory using CRM tools. Develop and execute strategies to sell appropriate product combinations by identifying and closing gaps in customer purchasing patterns.

Qualifications and Competencies

To excel in this role, candidates must meet the following qualifications and possess the following competencies:

• Education and Experience: A minimum of a high school diploma or equivalent is required. Prior experience in a sales or related field, with a minimum of 1 to 2 years of relevant work experience, is highly preferred.
• Language Proficiency: Fluency in English is essential to effectively communicate with customers, internal teams, and stakeholders.
• Technical Competency: Strong computer literacy, including proficiency in CRM systems, Microsoft Office Suite, and other relevant software tools, is necessary to perform duties efficiently.
• Analytical and Strategic Thinking: Ability to analyze market trends, customer behavior, and competitive landscapes to develop data-driven sales strategies.
• Communication and Negotiation Skills: Exceptional interpersonal and negotiation skills to build rapport with customers, close deals, and resolve conflicts.
• Time Management and Organization: Demonstrated ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
• Customer-Centric Mindset: A strong commitment to customer satisfaction and a proactive approach to addressing customer needs and concerns.

If you are a motivated and ambitious professional looking to advance your career in sales, we encourage you to apply for this exciting opportunity. Join our team and contribute to our continued growth and success in the marketplace.