Barista

Join Our Team as a Skilled Barista and Elevate the Coffee Experience

At IHG Hotels & Resorts, we believe that exceptional coffee is the cornerstone of a memorable guest experience. We are seeking a passionate and skilled Barista to join our dynamic team, where every cup served is crafted with precision, care, and enthusiasm. If you thrive in a fast-paced environment and take pride in delivering outstanding service, this role is your perfect opportunity to shine.

Your Daily Responsibilities

As a Barista, your role will be central to creating the perfect beverage experience for our guests. Your daily tasks will include:

• Expert Order Taking and Recommendations: Act as the go-to coffee expert for our guests, taking orders with accuracy and providing personalized menu recommendations to enhance their experience.
• Beverage Preparation: Master the art of preparing a diverse range of hot, cold, artisan, and specialty beverages, ensuring each drink meets our high standards of quality and presentation.
• Payment Processing: Handle guest payments efficiently and professionally, ensuring smooth transactions and exceptional service.
• Inventory Management: Maintain optimal stock levels by ordering, receiving, and distributing essential supplies, ensuring our operations run seamlessly.
• Upholding Cleanliness Standards: Play a key role in maintaining the highest standards of cleanliness across all work areas and equipment, creating a welcoming and hygienic environment for both guests and colleagues.

What We Look For in a Barista

We are searching for an individual who embodies our commitment to excellence and guest satisfaction. To succeed in this role, you should possess the following qualities and skills:

• Exceptional Communication and Customer Service: Ability to engage with guests warmly and professionally, ensuring a positive and memorable experience.
• Hands-On Experience with Brewing Equipment: Proficient in operating and maintaining coffee brewing equipment to deliver consistent, high-quality beverages.
• Beverage Knowledge: In-depth understanding of various hot and cold beverage recipes, as well as expertise in espresso production and coffee artistry.
• Drive for Excellence: A motivated and eager approach to your work, always striving to exceed expectations and deliver the best possible service.
• Resilience Under Pressure: Ability to thrive in a fast-paced environment, managing multiple tasks efficiently without compromising on quality.
• Reliability and Timekeeping: Commitment to punctuality and dependability, ensuring you are a consistent and valued member of our team.
• Passion for Coffee: A genuine love for coffee and a desire to share that passion with our guests, creating a connection through every cup served.

What We Offer You

Joining IHG Hotels & Resorts means becoming part of a global family that values and supports its employees. We are committed to providing you with the tools and opportunities to thrive both personally and professionally. Our comprehensive benefits package includes:

• Competitive Salary: A rewarding compensation package that recognizes your hard work and dedication.
• Full Uniform: All the attire you need to represent our brand with pride.
• Exclusive Discounts: Enjoy impressive discounts on room stays and other services, making your work-life balance even more enjoyable.
• World-Class Training: Access to some of the best training programs in the industry, designed to help you grow and develop your skills.
• Inclusive and Supportive Culture: A workplace that celebrates diversity, encourages collaboration, and fosters a sense of belonging. We are committed to equal employment opportunities and provide a supportive environment for all team members.
• Wellbeing Support: Our myWellbeing framework is dedicated to supporting your health, lifestyle, and workplace wellbeing, ensuring you feel your best both inside and outside of work.

At IHG Hotels & Resorts, we believe that our people are our greatest asset. If you are ready to bring your passion for coffee and exceptional service to our team, we invite you to apply today. Together, we can create unforgettable experiences for our guests, one cup at a time.