Senior Application Support Engineer (Integration Middleware)

Senior Application Support Engineer (Integration Middleware) – DXC Technology, Riyadh

Join DXC Technology as a **Senior Application Support Engineer (Integration Middleware)** and play a pivotal role in ensuring seamless integration, performance, and reliability of our enterprise middleware solutions. In this dynamic position, you will lead technical support efforts, troubleshoot complex integration challenges, and collaborate with cross-functional teams to deliver high-impact solutions for our global clients. This is an opportunity to leverage your deep expertise in middleware technologies while driving operational excellence in a fast-paced, client-centric environment.

As a Senior Application Support Engineer, you will be responsible for providing end-to-end support for integration middleware platforms, ensuring minimal downtime, and maintaining optimal system performance. Your technical leadership will be instrumental in resolving critical issues, optimizing workflows, and implementing best practices to enhance system resilience. With a focus on innovation and client satisfaction, you will work closely with development, architecture, and operations teams to align middleware solutions with evolving business needs.

In this on-site role based in **Riyadh, Saudi Arabia**, you will:

• Lead technical troubleshooting for integration middleware platforms, including ESB, API gateways, and message brokers, to resolve complex issues efficiently and effectively.
• Provide proactive support by monitoring system health, identifying potential risks, and implementing preventive measures to ensure high availability and scalability.
• Collaborate with development teams to design, test, and deploy middleware integrations that align with client requirements and industry standards.
• Document technical processes and best practices to improve team knowledge sharing and operational efficiency.
• Act as a subject matter expert in middleware technologies, guiding junior engineers and stakeholders on best practices and emerging trends.
• Ensure compliance with security and regulatory standards while maintaining the integrity and performance of integration solutions.
• Drive continuous improvement by evaluating system performance, recommending enhancements, and contributing to the evolution of middleware architectures.

This role is ideal for an experienced professional with a strong background in middleware technologies, a passion for problem-solving, and a commitment to delivering exceptional support. If you thrive in a collaborative, client-focused environment and are eager to make a meaningful impact, we invite you to be part of DXC Technology’s mission to empower businesses through cutting-edge integration solutions.

DXC Technology offers a dynamic work culture, competitive compensation, professional development opportunities, and a supportive team environment. Join us in shaping the future of enterprise integration and take your career to the next level.