General Cashier

About Accor

At Accor, we redefine the essence of hospitality by blending innovation with responsibility. As a global leader in the industry, we operate a diverse portfolio of over 45 brands, spanning 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. Each brand embodies a unique identity, offering you the opportunity to discover your professional niche while contributing to a shared vision: challenging conventions and driving progress. By joining our team, you will embrace the role of a Heartist®—a term that encapsulates our belief that hospitality is fundamentally a labor of passion and purpose.

At Accor, we foster an inclusive and nurturing work environment where your individuality is celebrated. Here, you will find the support to grow, explore new career pathways, and unlock opportunities within our organization—whether in your current hotel, another department, or even internationally. Our commitment to your development is matched by a robust benefits package tailored to the hospitality sector, alongside recognition for your dedication to creating meaningful, lasting, and impactful experiences for guests, colleagues, and the planet.

Role Overview

As a General Cashier at Accor, you will play a pivotal role in ensuring the financial integrity and operational efficiency of our hotel. This position demands precision, accountability, and a keen eye for detail, as you will be responsible for managing cash, credit card transactions, and financial reporting with unwavering accuracy. Your contributions will directly support the smooth functioning of our accounting and finance operations, while also providing exceptional service to our guests and colleagues.

Key Responsibilities

• Cash and Remittance Management: Collect, verify, and reconcile remittance envelopes from Front Office Clerks and Food & Beverage Clerks in collaboration with an assigned witness. Count cash, cheques, and credit card vouchers, ensuring they align with computerized remittance reports.
• Banking and Deposits: Prepare and process bank deposits for all cheques and cash, ensuring collections are deposited intact. Compile credit card sales vouchers by company, balance them to computer totals, and prepare them for daily banking.
• Financial Reporting: Maintain up-to-date transaction records by credit card company, update foreign exchange rates in the Property Management System (PMS), and prepare the General Cashier’s Daily Report for review by the Income Auditor and Finance team.
• Petty Cash and Disbursements: Disburse petty cash requests upon approval from the Cluster Director of Finance and prepare a summary of disbursements. Manage and balance the house bank, ensuring periodic recapitulation.
• Compliance and Audits: Ensure cash advances are issued only with approval from the General Manager and Director of Finance. Assist in surprise cash counts and follow up on outstanding drafts sent for bank clearance. Coordinate with payroll and external agencies to process withholdings for local pensions and other levies accurately and timely.
• Inventory and Support: Assist in quarterly, bi-annual, and annual inventories of operating equipment. Provide Front Office Clerks and Food & Beverage Clerks with required change and anticipate additional needs for long weekends or holidays. Rotate across sub-departments within the Accounting & Finance Department or other hotel departments as assigned by the Finance Manager.
• Flexibility and Collaboration: Demonstrate full working knowledge of all assigned duties and tasks, ensuring they meet established standards. Exhibit adaptability to support various operational needs and contribute to a cohesive team environment.

Qualifications and Skills

• A Bachelor’s degree in Finance, Accounting, or a related field.
• Proficiency in computer systems, including Point of Sale (POS) software and financial management tools.
• Exceptional mathematical skills with the ability to handle large sums of money accurately and efficiently.
• Strong attention to detail and a commitment to maintaining financial integrity.
• Excellent communication and organizational skills, with the ability to work under pressure and meet deadlines.
• Prior experience in a cashier, accounting, or financial role within the hospitality industry is advantageous but not mandatory.
• Fluency in English; additional languages are a plus.

Why Join Us?

As a General Cashier at Accor, you will be part of a dynamic team dedicated to delivering world-class hospitality. You will enjoy a supportive work environment, competitive compensation, and opportunities for professional growth. Your role will contribute to creating memorable experiences for our guests while advancing your career in a globally recognized organization. Embrace the opportunity to make a meaningful impact and become a Heartist®—where passion meets purpose.