Talent and Culture Supervisor

Overview

The Talent & Culture Supervisor plays a pivotal role in ensuring the operational excellence of Human Resources systems, attendance management, and payroll processes. This position is instrumental in upholding compliance with Saudi labor regulations, facilitating accurate and timely payroll execution, and enhancing the associate experience through meticulous data management and process optimization. By maintaining the integrity of HR systems and fostering seamless collaboration across departments, this role contributes significantly to the organization’s operational efficiency and regulatory adherence.

Key Responsibilities

• HR System Administration: Oversee the administration and maintenance of the HR Management System (HRMS), such as Oasys, ensuring the accuracy and integrity of employee data records at all times.
• Employee Lifecycle Management: Manage onboarding and offboarding transactions within the HRMS, ensuring all employee records—including contracts, personal data, compensation, and benefits—are updated, compliant, and maintained with the highest standards of accuracy.
• HR Analytics & Reporting: Generate and deliver comprehensive HR analytics and reports for leadership, covering critical metrics such as headcount, turnover rates, and payroll costs to support strategic decision-making.
• System Coordination & Enhancements: Collaborate with IT and external vendors to facilitate system enhancements, troubleshoot issues, and implement upgrades to ensure the HRMS operates efficiently and meets evolving business needs.
• Attendance Management: Oversee the validation of biometric attendance records for all associates, monitor trends in absenteeism, lateness, and overtime, and escalate discrepancies to relevant stakeholders for resolution.
• Payroll Coordination: Ensure strict adherence to the payroll cycle (21st to 20th of each month) by coordinating with Department Heads to secure timely submission and approval of attendance records. Prepare and validate monthly payroll inputs, including attendance, overtime, deductions, and allowances, while ensuring compliance with statutory requirements such as GOSI and WPS.
• Leave & Compliance Management: Maintain and audit leave records, including annual leave, sick leave, and unpaid leave, while ensuring full compliance with company policies and Saudi labor laws. Support audits by maintaining comprehensive and well-organized documentation.
• Final Settlements & Benefits: Manage final settlements, leave encashments, and end-of-service benefits with precision, ensuring all processes align with regulatory requirements and company standards.
• Contract Management: Ensure all associates are issued contracts through platforms such as Qiwa where applicable, and monitor adherence to Saudization requirements and payroll compliance thresholds to uphold organizational and legal obligations.

Qualifications & Experience

To excel in this role, candidates must possess the following qualifications and experience:

• A Bachelor’s Degree in Human Resources, Business Administration, or a related field from an accredited institution.
• A minimum of 3 to 5 years of progressive experience in HR operations, with a strong focus on HRMS and payroll management.
• Proven expertise in Saudi Labor Law, payroll regulations, and compliance frameworks, ensuring adherence to all statutory requirements.
• Hands-on experience with HR systems such as Oasys, SAP, Oracle, or similar platforms, with a demonstrated ability to leverage technology for process optimization.
• Preferred experience in the hospitality or luxury sector, where attention to detail and service excellence are paramount.
• Exceptional analytical skills, attention to detail, and the ability to manage confidential information with the highest level of integrity.
• Strong interpersonal and communication skills, with the capacity to collaborate effectively across departments and with external stakeholders.