Planning & Follow-up Lead Specialist

Position Overview

We are seeking a highly motivated and experienced Planning & Follow-up Lead Specialist to join our dynamic team. In this pivotal role, you will serve as a strategic partner to the Governor’s Office, ensuring alignment between departmental initiatives and organizational objectives. The ideal candidate will possess strong analytical skills, exceptional communication abilities, and a proven track record in operational planning and execution. This position requires a proactive professional capable of driving cross-functional initiatives, resolving complex challenges, and fostering collaboration across departments.

Key Responsibilities

• Strategic Planning & Reporting: Collect, analyze, and consolidate data to develop comprehensive reports that highlight proposed strategies for the Governor’s Office. Ensure these strategies align with ZATCA’s long-term objectives and priorities.
• Stakeholder Communication: Translate approved strategic objectives and priorities into actionable plans for internal stakeholders. Develop and oversee the implementation of departmental annual operating plans and strategies in accordance with Governor’s Office directives.
• Plan Consolidation & Approval: Gather strategic, operational, and budgetary plans from various departments, consolidate them, and coordinate with the Strategy and Development sector to secure management approval. Ensure all plans adhere to ZATCA’s strategic priorities and organizational mandates.
• Performance Management: Establish and monitor Key Performance Indicators (KPIs) and targets for the Governor’s Office, ensuring full alignment with ZATCA’s strategic goals. Track progress and provide actionable insights to drive performance improvements.
• Operational Execution & Support: Oversee the implementation of approved operational plans and collaborate with internal departments to identify and resolve operational challenges. Act as a liaison between departments and the Governor’s Office to ensure seamless execution of initiatives.
• Cross-Organizational Coordination: Lead the implementation of cross-functional activities and initiatives, ensuring adherence to organizational mandates and compliance requirements. Identify discrepancies and escalate issues promptly to senior management for resolution.
• Process Alignment & Updates: Serve as the focal point for business process updates, ensuring alignment with ZATCA’s guidelines, templates, and strategic objectives. Collaborate with the Strategy and Development sector to implement necessary changes and improvements.
• Project Management Oversight: Monitor and follow up on project management activities within the Governor’s Office. Develop and distribute status update reports to stakeholders, highlighting progress, risks, and mitigation strategies.

Job Requirements

• Policy & Process Adherence: Strictly adhere to all relevant policies, processes, and standard operating procedures to maintain consistency and control in all operational activities.
• Problem Resolution & Support: Address escalated issues and provide guidance to junior team members to ensure efficient and effective workflow execution. Escalate complex problems to the appropriate stakeholders for timely resolution.
• Team Development & Leadership: Train junior staff on job-specific activities to facilitate knowledge transfer and skill development. Provide clear direction, prioritize tasks, assign responsibilities, and monitor workflow to ensure optimal performance.
• Collaboration & Communication: Foster a collaborative work environment by maintaining open communication channels with stakeholders at all levels. Ensure alignment and synergy between departments to achieve organizational goals.

Qualifications & Competencies

To excel in this role, candidates must meet the following criteria:

• Education: Bachelor’s degree in Business Administration, or an equivalent field, is required.
• Experience: Minimum of 4 years of relevant professional experience in strategic planning, operational management, or a related field.
• Competencies:
  • Events Management: Proficient in planning, organizing, and executing events and initiatives.
  • Collaboration & Communication: Developing skills in fostering teamwork and maintaining effective communication channels.
  • Professionalism: Proficient in maintaining a high standard of professional conduct and ethics.
  • General Administration: Proficient in managing administrative tasks and supporting operational functions.
  • Organization & Planning: Advanced ability to organize, prioritize, and plan tasks efficiently.
  • Results Oriented: Proficient in driving measurable outcomes and achieving strategic objectives.
  • Customer Focus: Proficient in understanding and addressing the needs of internal and external stakeholders.
  • Enablement of Change & Innovation: Developing skills in driving organizational change and fostering innovation.
  • Information Systems Knowledge: Proficient in leveraging information systems to support operational and strategic initiatives.
  • Vendor Management: Proficient in managing vendor relationships and ensuring value delivery.