Sales Manager - InterContinental Jeddah

Position Overview

InterContinental Jeddah is seeking a dynamic and results-driven Sales Manager to lead and expand our sales operations in the vibrant city of Jeddah. This pivotal role is designed for a strategic thinker with a proven track record in hospitality sales, capable of driving revenue growth, fostering client relationships, and enhancing brand visibility. The ideal candidate will possess strong leadership skills, a deep understanding of the luxury hospitality market, and the ability to collaborate effectively with cross-functional teams to deliver exceptional guest experiences and business results.

Key Responsibilities

• Revenue Growth & Target Achievement: Develop and implement comprehensive sales strategies to meet and exceed annual revenue targets, ensuring sustainable profitability for the hotel. Analyze market trends, competitor activity, and customer preferences to identify opportunities for growth and innovation.
• Client Relationship Management: Cultivate and maintain strong relationships with key corporate clients, travel agencies, event planners, and luxury travel partners. Act as the primary point of contact for high-value accounts, ensuring their needs are met with personalized service and tailored solutions.
• Team Leadership & Development: Lead, mentor, and inspire a high-performing sales team by setting clear objectives, providing ongoing coaching, and fostering a culture of accountability and excellence. Conduct regular performance reviews and identify training needs to enhance team capabilities.
• Strategic Sales Planning: Collaborate with the General Manager and other department heads to align sales initiatives with the hotel’s overall business objectives. Develop and execute marketing campaigns, promotions, and loyalty programs to attract and retain customers.
• Market Intelligence & Reporting: Monitor industry developments, track competitor pricing and offerings, and prepare detailed sales reports and forecasts. Present actionable insights to senior management to inform strategic decision-making.
• Event & Conference Sales: Oversee the sales of meeting spaces, conferences, and special events, ensuring optimal utilization of facilities and maximizing revenue from group bookings. Work closely with the events team to deliver seamless and memorable experiences for clients.
• Brand Representation: Act as an ambassador for InterContinental Jeddah, representing the brand at industry events, trade shows, and networking opportunities. Ensure all sales activities align with the hotel’s brand values and service standards.

Qualifications & Skills

• Education: Bachelor’s degree in Business Administration, Hospitality Management, Marketing, or a related field. A Master’s degree or relevant certification (e.g., Certified Hotel Sales Executive) is a plus.
• Experience: Minimum of 5 years of progressive sales experience in the hospitality industry, with at least 2 years in a managerial or leadership role. Prior experience in luxury hotels or upscale properties is highly desirable.
• Sales Acumen: Demonstrated ability to develop and execute sales strategies that drive revenue growth. Strong negotiation, presentation, and closing skills are essential.
• Leadership & Communication: Exceptional interpersonal and communication skills, with the ability to inspire and motivate a team. Fluency in English and Arabic is required; additional languages are a valuable asset.
• Technical Proficiency: Proficiency in hotel property management systems (PMS), customer relationship management (CRM) software, and Microsoft Office Suite. Familiarity with revenue management principles is advantageous.
• Customer Focus: A passion for delivering outstanding guest experiences and a commitment to exceeding customer expectations. Strong problem-solving abilities and a proactive approach to addressing challenges.
• Travel & Availability: Willingness to travel locally and internationally as required to attend industry events, client meetings, and training sessions.

Why Join InterContinental Jeddah?

As a member of the InterContinental Hotels Group (IHG), you will be part of a global hospitality leader renowned for its commitment to excellence, innovation, and sustainability. InterContinental Jeddah offers a dynamic work environment, competitive compensation packages, and opportunities for professional growth and development. Enjoy the benefits of working in one of the most prestigious hotels in the region, where your contributions will directly impact the success of a world-class property.