Coord-Marketing

Coord-Marketing – Elevate Guest Experiences and Drive Revenue Growth

Join the esteemed team at Marriott International’s Marriott Vacation Club as a **Coord-Marketing**, where your passion for hospitality and sales will play a pivotal role in shaping unforgettable guest experiences while maximizing revenue opportunities. In this dynamic role, you will leverage your communication skills to promote brand awareness, foster guest loyalty, and deliver exceptional service that aligns with Marriott’s commitment to excellence.

As a key member of our team, you will engage with guests and potential clients to enhance their interactions with our properties. Your responsibilities will include identifying upsell opportunities, explaining premium offerings, and ensuring seamless coordination for preview package sales and tours. By verifying eligibility for tours and managing guest inquiries, you will contribute to a seamless experience that reflects the sophistication and quality of Marriott’s offerings.

Your role extends beyond transactions—you will embody the spirit of hospitality by greeting guests with warmth, addressing their needs proactively, and delivering personalized service that leaves a lasting impression. Whether answering inquiries about property amenities, processing complimentary rewards, or maintaining professional communication, your attention to detail and dedication to guest satisfaction will be instrumental in upholding Marriott’s reputation for excellence.

Collaboration is at the heart of this position. You will work closely with colleagues to achieve shared goals, fostering a positive and inclusive work environment. Your ability to communicate clearly, adhere to company policies, and maintain confidentiality will ensure smooth operations and a seamless experience for both guests and team members.

Key Responsibilities:

• Promote Brand Awareness: Strengthen Marriott’s reputation through internal and external engagement, ensuring a consistent and compelling brand image.
• Drive Revenue Growth: Utilize strategic sales techniques to maximize revenue by identifying upsell opportunities and enhancing guest experiences through premium offerings.
• Coordinate Preview Packages and Tours: Explain details and eligibility requirements for preview packages, schedule tours, and ensure a seamless experience for potential owners.
• Deliver Exceptional Guest Service: Address inquiries about property facilities and services, process complimentary rewards, and maintain professional communication standards.
• Foster Guest Loyalty: Welcome guests with genuine appreciation, anticipate their needs, and create memorable interactions that encourage repeat visits.
• Collaborate and Communicate: Work harmoniously with team members to achieve shared objectives, listen actively to concerns, and contribute to a supportive and productive work environment.
• Adhere to Quality Standards: Comply with company policies, maintain confidentiality, and ensure all interactions align with Marriott’s high standards of professionalism.
• Physical Demands: Perform tasks requiring standing, sitting, or walking for extended periods, as well as handling objects weighing up to 10 pounds with ease.

At Marriott International, we are committed to fostering a diverse and inclusive workplace where every associate’s unique background is valued. This role offers an opportunity to be part of a global team dedicated to delivering exceptional hospitality and creating experiences that inspire. If you are passionate about guest engagement, sales, and building meaningful connections, we invite you to bring your enthusiasm and dedication to our team.

Join us in making every guest’s journey extraordinary—where every interaction counts, and every detail matters.