Operation Coordinator

Position Overview

We are seeking a highly organized and detail-oriented Operation Coordinator to join our dynamic team. In this pivotal role, you will serve as the backbone of our B2B operations, ensuring seamless coordination between internal departments and external stakeholders. Your primary responsibility will be to uphold and enhance our service excellence by meticulously managing documentation, tracking reports, and facilitating smooth communication across all levels. This position is ideal for a proactive professional who thrives in a fast-paced environment and is committed to delivering operational excellence.

Key Responsibilities

The Operation Coordinator will play a critical role in maintaining the efficiency and accuracy of our operational processes. Your core duties will include:

• Documentation Management: Oversee the handover and receipt of all documents between internal departments, ensuring both physical and electronic records are accurately maintained and tracked. Implement robust tracking mechanisms to monitor document status and ensure timely processing.
• Reporting and Tracking: Prepare and distribute monthly master data to all clients and employees, ensuring transparency and alignment across the organization. Generate daily tracking reports for pending requests to proactively address delays and bottlenecks.
• Client Coordination: Facilitate the handover of documents to clients on-site in Riyadh, ensuring a seamless and professional experience. Act as a liaison between clients and internal teams to resolve any operational queries promptly.
• Contract and Financial Oversight: Monitor and report on the status of contracts, ensuring compliance with deadlines and contractual obligations. Submit and follow up on technical submissions (TS), payroll confirmations, and invoice issuances to maintain financial accuracy and timeliness.
• Operational Reporting: Compile and present monthly operational reports to management, highlighting key performance indicators, trends, and areas for improvement. Provide actionable insights to drive continuous operational enhancement.
• Task Execution: Perform all duties and tasks assigned by direct management with a high degree of professionalism and efficiency. Adapt to evolving priorities and contribute to the overall success of the B2B team.

Qualifications and Skills

To excel in this role, you must possess the following qualifications and competencies:

• Language Proficiency: Fluency in English, both written and verbal, is essential to effectively communicate with diverse stakeholders.
• Nationality: This position is open to Saudi nationals only.
• Education: A diploma or higher qualification is required. Relevant certifications or training in operations, administration, or a related field will be considered an advantage.
• Communication Skills: Exceptional interpersonal and communication skills are critical to build strong relationships with clients, colleagues, and management. The ability to convey information clearly and concisely is paramount.
• Organizational Abilities: A keen eye for detail, strong time management skills, and the ability to multitask in a high-pressure environment are essential. Proficiency in using office software and tracking tools will be highly beneficial.

If you are a motivated professional looking to contribute to a high-performing team and drive operational excellence, we invite you to apply for this exciting opportunity as an Operation Coordinator.