Customer Strategy and Planning Assistant Manager - Skin Cleansing

Role Overview

We are seeking a dynamic and strategic Customer Strategy and Planning Assistant Manager – Skin Cleansing to join our team and play a pivotal role in driving sustainable growth and operational excellence for our brands. This position is designed for professionals who are passionate about making a meaningful impact—both for our business and the communities we serve. As a key member of our organization, you will contribute to initiatives that align commercial success with ethical and sustainable practices, ensuring our brands not only thrive but also resonate with consumers and stakeholders alike.

Key Responsibilities

The successful candidate will serve as the voice of Customer Business Development (CBD) across the organization, ensuring seamless integration of commercial planning and governance. Your responsibilities will encompass leading the development and execution of channel strategies for new brands, while driving category and pricing strategies to enhance brand equity. Below are the core areas of focus for this role:

• Sales and Operational Planning:
  • Lead the consolidation of Customer Development (CD) input and own the ‘output’ to drive business performance.
  • Develop and implement gap closure activities and optimization strategies to meet or exceed targets.
  • Conduct detailed analysis of actual sales versus forecast results, proposing rolling channel or chain action plans to management.
  • Drive the National Category Building Plan and trade review promotion evaluations in collaboration with key customers.
• Category and Channel Strategy:
  • Work closely with brand managers to identify category opportunities and analyze competitor and channel behavior for annual planning, forecasting, and strategic initiatives.
  • Plan, execute, and evaluate tailor-made promotions in partnership with Key Accounts to strengthen retailer commitment and align promotional efforts with marketing strategies.
• Channel and Shopper Insights:
  • Monitor and maintain channel investments and P&L, ensuring non-contractual investments remain within planned budgets.
  • Drive Unilever’s Category Net Revenue realization by defining and executing holistic Net Revenue Strategies across marketing and commercial functions.
  • Enhance capabilities for Net Revenue Maximization through data acquisition, performance monitoring, and continuous improvement initiatives.

Qualifications and Skills

To excel in this role, you will bring the following qualifications and attributes to our team:

• Education: Bachelor’s degree in Business or a related field.
• Experience:
  • 3 to 4+ years of experience in key account management or trade marketing within the FMCG or Retail industry.
  • Preferred qualifications include FMCG experience, particularly in the personal care category, and prior experience in a multinational company.
• Core Competencies:
  • Exceptional communication and analytical skills, with a strong ability to influence and drive action.
  • A bias for action, a growth mindset, and a passion for delivering results in a fast-paced environment.
  • Proven ability to contribute effectively in a cross-functional matrix organization, with strong influencing and selling skills.
  • Self-starter mentality, independent thinking, and a results-oriented approach.
• Language Proficiency: Full proficiency in both English and Arabic.

Our Commitment to Diversity and Inclusion

At Unilever, we are dedicated to fostering an inclusive and equitable workplace where every individual can bring their ‘Whole Self’ to work. We believe that diversity drives innovation and business success, and we are committed to creating a better future for our employees, consumers, partners, and communities. If you require any support or accommodations during the recruitment process, we encourage you to share your needs with us at the time of application. Together, we can ensure a seamless and supportive journey as you join our team.