Business Support Manager

Position Overview

Parsons is seeking a highly organized and proactive Business Support Manager to provide strategic executive, operational, and governance support to the Executive Director – Chief Project Management Officer (CPMO). This pivotal role serves as the backbone of the CPMO office, ensuring seamless leadership coordination, efficient workflow management, and meticulous documentation control. Reporting directly to the Executive Director – CPMO, the successful candidate will play a critical role in enhancing productivity, accelerating decision-making, and maintaining compliance with organizational protocols and industry standards.

Key Responsibilities

The Business Support Manager will be responsible for a diverse range of high-impact functions designed to optimize the CPMO office’s operations and support executive leadership. Core duties include:

• Executive and Operational Support: Managing executive priorities, communications, and meetings while ensuring alignment with CPMO and CPO (Chief Planning Officer) interfaces. This includes coordinating project reviews, workshops, and events to facilitate seamless collaboration across teams.
• Governance and Reporting: Developing and implementing robust governance routines, standardized templates, and reporting processes to streamline workflows. Conducting in-depth research, compiling actionable insights, and providing executive-level recommendations to support informed decision-making.
• Document and Records Management: Maintaining meticulous records through the creation and management of action trackers, project plans, schedules, registers, and controlled support documentation. Ensuring compliance with document-control protocols, including SharePoint, Teams, DocuSign, Aconex, and EDMS systems.
• Stakeholder and Resource Coordination: Facilitating employee onboarding, offboarding, and staff movement processes while supporting recruitment initiatives, including CV coordination, interview scheduling, and staff mapping. Serving as a liaison for training, knowledge sharing, and productivity enablement initiatives.
• Administrative and Logistical Support: Managing executive calendars, scheduling appointments, coordinating travel logistics, and overseeing office supplies and procurement-related administration. Preparing and distributing meeting agendas, minutes, decision logs, presentations, and executive correspondence to ensure clarity and accountability.
• Risk Mitigation and Compliance: Identifying operational and governance risks, implementing mitigation strategies, and ensuring adherence to CPMO protocols and NEOM standards. Safeguarding confidential information and maintaining the integrity of document routing and approval processes.

Ideal Candidate Profile

We are looking for a detail-oriented professional with exceptional organizational, communication, and problem-solving skills. The ideal candidate will possess:

• A minimum of 5 years of experience in a business support, executive assistant, or administrative role, preferably within a corporate or project management environment.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and collaboration tools such as SharePoint, Teams, and DocuSign.
• Experience with document management systems (Aconex, EDMS) and a keen understanding of governance, compliance, and risk management principles.
• Exceptional interpersonal and stakeholder management skills, with the ability to liaise effectively with senior leadership and cross-functional teams.
• A proactive mindset with a commitment to continuous improvement, process optimization, and maintaining high standards of professionalism.
• Fluency in English is essential; additional language proficiency is a plus.

Why Join Parsons?

At Parsons, we foster a culture of innovation, agility, and growth, where your contributions are valued and your potential is limitless. As a global leader in engineering, construction, and project management, we offer unparalleled opportunities to work on transformative projects that shape the future. Join us and become part of a team dedicated to redefining what’s possible in the world of business support and executive leadership.