Systems Engineer - Channel

Systems Engineer - Channel

Join our dynamic team as a **Systems Engineer - Channel** in Riyadh, Saudi Arabia, where you will play a pivotal role in shaping the future of cybersecurity through strategic partnerships and technical excellence. In this high-impact position, you will serve as a trusted advisor to our channel partners, driving the adoption of our cutting-edge security solutions while fostering long-term success. This role demands a blend of technical expertise, strategic thinking, and exceptional collaboration skills to bridge the gap between our products and the evolving needs of our partners and customers.

As a **Systems Engineer - Channel**, you will be at the forefront of our channel sales efforts, leveraging your deep technical knowledge to deliver tailored security solutions that address complex business challenges. Your responsibilities will span pre-sales engagement, solution architecture, partner enablement, and ongoing technical support, ensuring seamless integration and optimal performance of our cybersecurity offerings across diverse environments.

Key Responsibilities

Your role will encompass a wide range of critical functions, including:

• Technical Pre-Sales Leadership: Deliver expert-level technical guidance during pre-sales engagements, including product demonstrations, Proof of Concepts (POCs), and strategic presentations. Collaborate closely with channel sales teams to translate customer requirements into scalable, high-value security solutions that align with their business objectives.
• Partner Technical Enablement: Design and deliver comprehensive training programs for channel partners, equipping them with the knowledge and tools needed to effectively sell, deploy, and support our cybersecurity products. Partner with marketing and product teams to develop engaging technical training materials, documentation, and toolkits that empower partners to drive adoption.
• Solution Architecture & Design: Architect and design robust security solutions using our product portfolio, covering critical areas such as threat detection, firewall security, endpoint protection, and cloud security. Provide hands-on support for configuration, implementation, and troubleshooting to ensure smooth integration into client environments.
• Technical Account Management: Act as the primary technical advisor for key channel partners, offering post-sales support and strategic consultation to enhance product adoption and customer satisfaction. Bridge the gap between partners and internal teams—including support and R&D—to resolve technical challenges efficiently and ensure seamless collaboration.
• Cross-Functional Collaboration: Engage with product management and R&D teams to gather customer insights and influence the development of innovative security solutions. Contribute to technical marketing initiatives by creating impactful content, such as whitepapers, case studies, and product guides, to support channel partners in their sales and deployment efforts.
• Strategic Insights & Optimization: Provide partners with actionable recommendations to optimize deployments, integrations, and configurations, maximizing the performance and ROI of our security solutions.

This role is ideal for a detail-oriented professional who thrives in a fast-paced, collaborative environment and is passionate about advancing cybersecurity through strategic partnerships. Your ability to communicate complex technical concepts with clarity and influence stakeholders will be instrumental in driving the success of our channel ecosystem.

Required Qualifications

To excel in this position, you must possess the following qualifications and skills:

• Educational Background: A Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant work experience may be considered in lieu of formal education.
• Technical Experience: Minimum of 5 years of experience in system engineering, solution architecture, or technical support within the cybersecurity or IT industry. Prior experience working in a pre-sales capacity with channel partners or Value Added Resellers (VARs) is highly valued.
• Cybersecurity Expertise: Deep understanding of cybersecurity products and services, including firewalls, VPNs, Intrusion Detection/Prevention Systems (IDS/IPS), Security Information and Event Management (SIEM), endpoint security, and cloud security architectures.
• Technical Proficiency: Hands-on experience with network security technologies, system architecture, and protocols. Proficiency in Linux/Unix, Windows, and cloud platforms such as AWS, Azure, and GCP. Familiarity with scripting languages like Python or Bash is a significant advantage.
• Certifications: Certifications such as CISSP, CEH, CCNA Security, or other relevant cybersecurity credentials are strongly encouraged.
• Soft Skills: Exceptional communication and presentation skills to translate technical concepts into business value for partners and stakeholders. Strong problem-solving abilities and the capacity to work independently in a dynamic environment. A proactive mindset and the ability to build and maintain strong relationships with partners and internal teams are essential.

If you are a visionary technical leader eager to drive innovation in cybersecurity through strategic partnerships, we invite you to apply and be part of our mission to empower organizations with secure, scalable solutions.