Sales Executive

Position Overview

We are seeking a dynamic and results-driven Sales Executive to join our team and contribute to the growth and expansion of our food products business. In this pivotal role, you will be responsible for driving sales performance, cultivating strong customer relationships, and identifying new business opportunities to meet and exceed our company’s sales targets. Your expertise in sales strategy, market analysis, and customer engagement will be instrumental in enhancing our market presence and ensuring sustainable business growth.

Key Responsibilities

The Sales Executive will play a critical role in executing sales strategies and achieving organizational objectives. Your core responsibilities will include:

• Sales Strategy and Execution: Develop and implement comprehensive sales plans to achieve monthly and annual sales targets, ensuring alignment with company objectives and market opportunities.
• Customer Acquisition and Retention: Promote and sell the company’s food products to both existing and potential customers, adhering to approved pricing and sales policies while fostering long-term relationships.
• Market Expansion: Identify and explore new markets, customer segments, and distribution channels to broaden the company’s customer base and drive revenue growth.
• Stakeholder Management: Maintain and strengthen relationships with key customers, distributors, and retailers, ensuring their satisfaction and loyalty through proactive engagement and support.
• Sales Administration: Prepare and follow up on sales quotations, contracts, and agreements, ensuring accuracy and compliance with company policies and legal requirements.
• Cross-Functional Collaboration: Coordinate closely with production, warehouse, and logistics teams to ensure timely and efficient delivery of products, addressing any logistical challenges promptly.
• Order and Financial Management: Monitor customer orders, payment status, and credit limits in collaboration with the finance department to mitigate risks and ensure financial stability.
• Market Intelligence: Collect and analyze market intelligence, including competitor activities, pricing trends, customer preferences, and emerging market opportunities to inform strategic decision-making.
• Customer Service and Issue Resolution: Address customer complaints and concerns in a timely and professional manner, coordinating with quality and production teams to resolve issues and maintain customer trust.
• Compliance and Quality Assurance: Ensure strict adherence to food safety regulations, labeling requirements, and company quality standards when selling products, upholding the highest standards of compliance and customer satisfaction.
• Reporting and Performance Analysis: Prepare regular sales reports, forecasts, and performance analysis for management, providing actionable insights to drive continuous improvement.
• Event Participation: Represent the company at exhibitions, trade shows, and promotional activities to enhance brand visibility and generate new business leads.
• Product Returns and Claims Management: Oversee product returns, replacements, or claims in coordination with internal departments, ensuring efficient resolution and customer satisfaction.
• Regulatory Compliance: Maintain full compliance with all applicable Food Safety Management System (FSMS), Good Manufacturing Practices (GMP), Hazard Analysis Critical Control Points (HACCP), environmental, health & safety, and ISO 22000 standards relevant to the role.

Qualifications and Experience

To excel in this role, you will bring the following qualifications and experience:

• A Bachelor’s degree in Business Administration, Marketing, or a related field from an accredited institution.
• A minimum of 3-5 years of progressive sales experience, with a proven track record in the food industry or a similar fast-moving consumer goods (FMCG) environment.
• Strong understanding of sales processes, customer relationship management (CRM), and market dynamics, with the ability to leverage this knowledge to drive sales performance.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport with stakeholders at all levels.
• Proven ability to work independently, manage multiple priorities, and deliver results in a fast-paced, dynamic environment.
• Proficiency in using sales tools, CRM software, and Microsoft Office Suite (Excel, PowerPoint, Word) to manage customer data, generate reports, and analyze performance metrics.
• Willingness to travel as required to meet with customers, attend industry events, and support business development initiatives.

Why Join Us?

As a Sales Executive, you will have the opportunity to contribute to the growth of a reputable company in the food industry while developing your professional skills in a supportive and collaborative environment. We offer a competitive compensation package, opportunities for career advancement, and the chance to make a meaningful impact in a dynamic and evolving industry. If you are a motivated and customer-focused professional looking to advance your career in sales, we encourage you to apply and become part of our success story.