Facility Management Director

Facility Management Director

The Facility Management Director is responsible for providing strategic, technical, and operational leadership for the full lifecycle management of the organization's built and natural assets. This role oversees the planning, mobilisation, operation, and continuous improvement of all Facility Management (FM) and Landscape Operations & Maintenance (O&M) services across a complex, multi-site programme, ensuring world-class service delivery, promoting best-practice asset management, and acting as a senior advisor to the executive leadership, government agencies, and internal and external stakeholders.

• Strategic Leadership & Governance
• Develop and implement the organization's comprehensive FM and Landscape O&M strategy aligned with long-term corporate objectives.
• Establish governance frameworks, performance management systems, SLAs, and KPIs for all FM disciplines (hard, soft, infrastructure, and landscape).
• Lead strategic asset management planning, including lifecycle cost modelling, capital replacement strategies, and sustainability-focused asset performance improvements.
• Represent the FM function at executive committees, senior leadership briefings, and cross-government steering groups.
• Lifecycle & Operational Management
• Provide expert guidance throughout the full asset lifecycle: design review, mobilisation, operation, maintenance, optimisation, and decommissioning.
• Ensure that all assets and facilities achieve optimal operational availability, resilience, and compliance.
• Direct the mobilisation of FM and O&M contracts, establish operational readiness programmes, and oversee contractor onboarding and performance.
• Ensure operations integrate seamlessly with the broader urban, environmental, and community context.
• Procurement, Contracts & Commercial Oversight
• Lead the development of procurement strategies, technical documentation, scopes of work, and high-quality RFPs for all FM and O&M services.
• Manage the full tendering process including bid evaluation, technical and commercial assessment, negotiation, and contract award.
• Maintain full budgetary and financial control, ensuring cost forecasting, contract variations, cash-flow analysis, and risk/opportunity tracking are accurate and timely.
• Drive value engineering, cost optimisation, and commercial innovation across the FM portfolio.
• Performance, Compliance & Risk Management
• Ensure all facilities, operations, and contractors comply with regulatory, statutory, environmental, and HSE requirements.
• Oversee the creation of risk registers, emergency preparedness plans, and business continuity strategies.
• Monitor and report on FM performance, compliance, and risk status to executive leadership and stakeholders.