Business Banking Direct Sales Agent

About Banque Saudi Fransi (BSF)

Banque Saudi Fransi (BSF) stands as a premier financial institution driven by a bold and visionary mission: to blend Saudi leadership with international banking excellence. Since its inception, BSF has redefined conventional banking by empowering ambition, fostering growth, and cultivating enduring legacies. As a dynamic and forward-thinking organization, we are committed to driving progress for individuals, businesses, and society at large. By joining our team, you will become part of a culture that values integrity, collaboration, and relentless pursuit of excellence.

Our Core Values

At BSF, our values define who we are and guide our actions:

• Always putting others first: We prioritize the needs of our people, customers, shareholders, and society above our personal interests. We are a unified community that protects and defends one another.
• True to ourselves, always: Honesty and transparency are at the heart of our interactions. We value open communication, even when it challenges the status quo, ensuring that integrity remains unwavering.
• Us before me: We prioritize collective success over individual ego. By leveraging the diverse expertise within our team, we create an environment where ideas thrive and innovation flourishes.
• Keep it simple: Simplicity is key to efficiency and success. We empower our team by providing clear direction and removing unnecessary complexities, enabling them to perform at their best.
• Winning is fun: We are driven by ambition and the pursuit of excellence. Our goal is to be recognized as the preferred choice for our people, customers, and shareholders, fostering a culture of achievement and motivation.
• Think big, act quick: While we maintain a long-term perspective in our decision-making, we are agile and decisive. We embrace a bias for action, ensuring that opportunities are seized without delay.

Location

Riyadh, Saudi Arabia

Position Overview

As a Business Banking Direct Sales Agent, you will play a pivotal role in acquiring new business banking customers through direct sales initiatives. Your responsibilities will include promoting and selling a comprehensive suite of business banking products and services, building strong customer relationships, and ensuring seamless onboarding processes. This role is ideal for a results-driven professional with a passion for sales and a commitment to delivering exceptional customer experiences.

Key Responsibilities

1. Lead Generation & Customer Acquisition

• Develop and execute daily sales strategies, including customer visits, prospecting, and lead generation to meet and exceed assigned sales targets.
• Identify and acquire new-to-bank (NTB) customers through proactive field sales activities and strategic referrals.
• Build and maintain a robust sales pipeline by identifying and capitalizing on business opportunities within your assigned territory.
• Monitor market trends and share actionable market intelligence with your team leader to inform strategic decisions.

2. Product Uptake & Sales

• Promote and sell BSF’s business banking products and services tailored to customer needs, including business accounts, POS terminals, payroll solutions, lending products, and other relevant offerings.
• Drive the adoption of business banking solutions to maximize customer value and enhance product penetration across the portfolio.
• Participate in sales campaigns, customer events, and promotional activities to increase product awareness and drive customer acquisition.

3. Customer Onboarding & Service Excellence

• Cultivate and maintain strong relationships with both prospective and existing customers to generate repeat business and valuable referrals.
• Provide clear and concise explanations of product features, benefits, pricing, and eligibility requirements to ensure customer understanding and satisfaction.
• Guide customers through the account opening and onboarding process, ensuring a seamless and efficient experience from start to finish.
• Collect and verify customer documentation in compliance with bank and regulatory standards, ensuring accuracy and completeness to minimize processing delays.
• Deliver timely updates and accurate information to customers throughout the onboarding process, addressing any queries or concerns promptly.
• Gather customer feedback, resolve issues where possible, and escalate complex matters to the appropriate channels to ensure resolution and customer satisfaction.

4. Risk, Compliance & Governance

• Adhere strictly to all bank policies, procedures, regulatory requirements, and internal controls to ensure operational integrity and compliance.
• Ensure customer due diligence (KYC) requirements are completed accurately and in a timely manner prior to submitting applications.
• Safeguard the confidentiality of customer information, bank documents, and negotiable instruments in accordance with established protocols.
• Report any operational, compliance, or fraud-related concerns through the appropriate channels in a timely and transparent manner.
• Maintain meticulous sales records and submit all required reports punctually to support operational and regulatory oversight.

Qualifications & Experience

• Minimum of 1 to 4 years of field-based, direct sales experience within the Kingdom of Saudi Arabia, with a proven track record in direct sales roles.
• Demonstrated experience in selling merchant acquiring solutions (POS terminals), business bank accounts, payroll services, lending products, or related business banking solutions.
• Strong interpersonal and communication skills, with the ability to build rapport and trust with customers and stakeholders.
• Proven ability to meet and exceed sales targets in a competitive market environment.
• Familiarity with banking products, financial services, and regulatory compliance requirements is highly advantageous.
• Proficiency in Arabic and English, both written and verbal, is required to effectively engage with diverse customer segments.
• Valid Saudi driver’s license and willingness to travel within the assigned territory as part of the role.